Reveal your organisation’s dynamics through Culture Assessments
A Culture Assessment helps you detect existing cultural dynamics and deeply understand the true experiences of your teams. This delivers essential Culture Intelligence, allowing you to identify opportunities, manage risks, and build future-readiness for change. We go beyond surface-level symptoms to reveal the root causes, ensuring you pinpoint the strategic shifts needed in leadership, teams, and structures to achieve measurable, high-performance goals.
Why Does It Matter?
Companies with strong cultures have experienced 4x in revenue growth. But in today’s turbulent world, many organisations are stuck in “survival mode”. A deep cultural assessment, based on the Thriving Cultures™ model, helps you identify immediate opportunities, manage risks, and build the adaptive capacity and psychological safety needed for teams to be resilient and empowered amidst constant change.
To truly transform your culture and enable lasting change, you must move beyond the visible artifacts and espoused values. Our assessment uses proven frameworks to expose the unconscious, systemic basic assumptions and underlying cultural drivers that shape behaviour and decision-making, pinpointing the real source of performance issues and misalignment.
$63.6Bn is being spent every year to create higher performing workplaces (including workplace culture), A comprehensive diagnostic ensures your investment is targeted, relevant, and impactful by identifying specific cultural hotspots and areas that need support, maximising your return on investment.
The Business Challenges A
Culture Assessment
Can Solve
As business goals evolve, the cultural norms that once brought success can become your biggest obstacle. What got you here may not get you there. A misaligned culture creates significant business drag, manifesting in critical challenges:
Slow strategic execution: When stated strategy, leadership actions, and organisational structures are inconsistent, it leads to internal conflict, the slowing down of key initiatives, and prevents delivery of strategic goals.
High-cost attrition and disengagement: Ignoring employee experiences, especially around psychological safety, wellbeing, and purpose, risks high staff turnover and moral stress. This friction depletes top talent and erodes team alignment.
Missed opportunities and low agility: Teams stuck in “survival mode” lack the freedom for experimentation and agility, relying on slow, top-down decisions. This stifles innovation and prevents the organisation from adapting quickly to market changes.
By assessing your true cultural enablers and barriers, you can design the right interventions to get your teams and leaders back on track to deliver effectively on your strategy and purpose.
What We Offer
We offer a strategic, science-backed Culture Assessment centered on our Thriving Cultures™ model. This model is built on six interconnected core components, including: Trust & Psychological Safety, Experimentation & Agility, and Connection to Purpose & Values, DEIB, Customer Love and Resilience & Wellbeing; to create your competitive edge. This framework balances high performance with human-centricity and is designed not as a fixed set of behaviours, but as a guide to integrate with your existing context and frameworks.
Our unique approach delivers critical, actionable Culture Intelligence. We use multiple lenses based on established behavioural psychology approaches to build a 360-degree view of your culture. This process goes deep, exploring leadership, team, and individual behaviours, as well as the underlying structures, rituals, and unconscious assumptions. By systematically assessing your culture against the Thriving Cultures™ model, we provide the objective, honest blueprint for the key shifts needed to align your culture with your strategy and purpose.
Culture change isn’t guesswork. Measure the distance between who you are and who you need to be.
Uncover Root Causes, Not Just Symptoms
We go beyond surface-level assessment to explore the barriers and enablers to your thriving culture. By grounding our work in your cultural context and understanding the prevalent cultural narratives, we uncover the underlying and often unconscious assumptions that drive visible behaviours, ensuring we pinpoint the real root causes of your cultural challenges.
Hear All Voices
Our approach ensures you get a truly representative and honest picture of your current culture by creating spaces that are safe, inclusive, and empathetic. We deliberately bring your people on the journey, making sure they feel included, heard, and part of the process. This human-centred engagement combines traditional listening mechanisms with conversational and experiential methods to allow for different views to emerge and evolve.
Align Culture, Strategy and Context
We provide a clear view of your current cultural consistency by exploring how your culture shows up across your people, leaders’ behaviours, and organisational structures . We then assess this in line with your organisational strategic ambitions and purpose , ensuring that any resulting intervention is as targeted, relevant, and impactful as possible to drive long-term value and performance.
The Science Of What We Do
Edgar Schein’s ‘Three Layers of Organisational Culture’: Organisational culture exists in three interconnected layers: visible Artifacts (e.g. dress codes and symbols), stated beliefs and philosophies called Espoused Values (e.g. codes of conduct and mission statements), and the hidden, deeply ingrained Basic Assumptions (unconscious beliefs and historical influences) that are the ultimate drivers of behaviour.
Robert Quinn and John Rohrbaugh’s ‘Competing Values Framework’: An organisation’s culture can be mapped on two opposing axes: Flexibility versus Stability, and Internal Focus versus External Focus. These axes establish four core cultural types which are inherently linked to an organisation’s ability to perform, make effective decisions, and manage change.
The Impact
of employees from our Global Offshore Wind client felt their views on the direction needed for the future culture were listened to and taken seriously
of our Digital Technology’s Leadership Team felt more aligned on what the future culture should be (+50% from initial benchmark) as a result of the programme
increase in employees feeling that our UK Hospital
Foundation client was commited to improving its workplace culture
Service Culture FAQs
Other questions you may
Our Culture Assessment is fundamentally different because we go beyond measuring satisfaction or surface-level engagement to uncover the root causes of behaviours and performance. While engagement surveys measure what people feel, our assesment uses behavioural psychology approaches and multiple lenses to determine why these feelings exist, exploring the underlying structures, rituals, and unconscious basic assumptions that drive your culture. We focus the analysis on our Thriving Cultures™ model to give you actionable data, rather than just an engagement score, ensuring any intervention is targeted and impactful.
We specifically view culture as a strategic enabler, not an end in itself. Our entire approach is designed to assess your current culture in the context of your strategy (the what) and your purpose (the why). The resulting Culture Intelligence report provides a view of the target culture and the key shifts needed to enable your strategy. We achieve this by building a 360-degree view that explores cultural alignment across your people, leadership behaviours, and organisational structures, ensuring the findings are directly actionable for strategic performance.
We ensure a truly representative and honest picture by creating a deliberately safe, inclusive, and empathetic engagement environment. We use tailored methodologies like AI-powered listening (for breadth) and confidential 1:1 interviews and focus groups (for depth) to gather both quantitative and qualitative insights across different audiences. Crucially, we proactively bring your people on the journey, often leveraging Culture Champions—an org-wide representative group—to ensure all voices are heard and feel part of the process, preventing the assessment from feeling like it is simply “done to them”.