We bring new energy to consulting – disruptive, playful, and inclusive, we harness the science behind change.
We help leading global businesses, governments, and non-profits use purpose, culture and behavioural science to supercharge performance, save costs and deliver on their strategy – to create a sustainable, healthy and equal world, and make work better for all people.
Our purpose is to make every organisation work for the world. It guides everything we do.
Who we are
We’re culture consultants – but not as you know them.
If you’re looking for traditional management consultants, you won’t find them here. We leave jargon at the door and help you navigate culture challenges in simple, human terms. We design playful, measurable, and inclusive experiences that are unlike any other consultancy you’ll meet.
We play, purposefully
We’re serious about play and use it to engage your people, getting them coming back for more! Have you ever played ‘Jelly, Ninja, Tiger’ in a boardroom…?
We measure everything
We have a ‘measure everything’ approach that proves the impact we create through mindset and behaviour change, quickly giving you KPIs to share (impressive ones!)
We use innovative ways to listen at scale
We turn employee thoughts into action by using AI-listening tools to create inclusive, unbiased listening and co-creation experiences at scale. Get ready for innovative insight capture like you’ve never seen before!
We’re a female-led and owned B Corporation. For us, DE&I isn’t an afterthought or added bolt-on. It’s at the heart of everything we do.
Who we are
We design solutions for your people, with your people
We only partner with organisations who are serious about turning words into action. That means going beyond snappy statements and instead listening to your employees first. We use behavioural science to help organisations do this, breaking down rigid frameworks and out-dated top-down approaches to create cultures that you and your people will love (because they had a hand in creating it, too!) Some ways we do this:
We put co-creation front and centre
We involve your team from the outset to generate outcomes that are a result of your people’s ideas and opinions (hot tip: they’re more likely to adopt change if it’s created in this way!)
We approach projects with flexibility
Every organisation is different, so we’ll bring our best practice to help you find the right approach that will drive the biggest impact. We’ll also be flexible, changing and adapting every solution so it becomes truly co-created.
We up-skill your team
We turn your teams into culture change experts, sharing our expertise openly to give them ownership of the change, the confidence to deliver it and the skills to make it last.
Impact-driven humans
We bring a human approach and care about business performance.
We only partner with organisations serious about turning words into action. This means being willing to go beyond purpose statements and values ‘on the wall’ to develop actionable plans that equip your teams to drive change. We learn with you, iterating every solution as we go and measure progress constantly to drive the biggest impact.
We involve our senior leadership in every project. So, you get a diverse set of perspectives and experiences that Kin&Co is known for.
Our decisions, our actions, our words are shaped by our values
See & be seen. We create safe spaces where everyone can be seen and heard.
Nudge don’t judge. We meet people where they’re at to spark change.
Go for it. We back ourselves to achieve great things.
Make it count. We always act in service of our purpose.
Stay playful.
We make serious change fun.
How we work for the world
We bring our colleagues, clients, and community on the journey through pre-contemplation to advocacy across our core pillars which we believe will make the world a better place.
How we work for equality
We showcase the power and visibility of our intersectional team on every project, and throughout our business. Everything from our recruitment practices, to software selection, to team upskilling is considered with equity at the forefront, inspiring our clients and network to do the same. Curious to hear more about how we work for equality? Speak to our DE&I Leader, Symon Wheelhouse.
How we work to prevent climate change
We are a proud B Corporation and have lived this commitment to sustainability since our founding. Our office space is located within an exclusively sustainable shared office space, neighbouring some of the greatest and latest sustainable ventures. We work paper-free and our team meals are meat-free. We make choices as a business to protect the planet we are fortunate to call home. Curious to hear more about how we work for climate change? Speak to our B Corp Leader, Isabel Langdon.
How we work for health & wellbeing
Taking care of our team ensures that they can care for our clients. We all work flexibly, so we can put the care of ourselves and our families first — with birthdays off as an added bonus! Beyond company benefits, we prioritise human connection by getting our global teams together quarterly, designing weekly engagements that prioritise ‘play’ and ensure productivity occurs within the boundaries of our wellbeing, looking out for one another along the way. Curious to hear more about how we work for health and wellbeing? Speak to our Head of People and Culture, Symon Wheelhouse.
Kin&Co FAQs
What services does Kin&Co offer?
We partner with our clients to create bespoke culture and behaviour change programmes that drive organisational performance. Typically, we offer the following services:
- Purpose Activation – (Purpose Definition, Purpose Embedding & Purpose Measurement)
- Culture Transformation – (Culture Diagnostic, Values & Behaviours, Behavioural Experimentation & Speak Up, Listen Up Diagnostic)
- Employee Value Proposition – (EVP Definition, Employee Experience Design & Employer Brand Strategy)
- Leadership Effectiveness – (Culture Vision, Cultural Leadership & Leadership Coaching)
What is the typical timeframe for a project with Kin&Co?
This always varies based on the scope of work and the specific requirements of your brief. Some of our behavioural interventions generate measurable results in just a few weeks, whilst our deeper, more complex programmes may be delivered over several months. For some organisations, we are proud to work with them as a culture partner for several years! There are lots of options. When you begin your conversation with us, we will explore and provide an indicative timeline of support so that you know exactly what to expect.
How do I know if my organisation needs Kin&Co’s services?
Every transformation in business requires some level of culture and behavioural change. A new strategic direction, organisational restructure, an M&A, growth into new markets, digital transformation and/or changes in Executive leadership are all common moments when organisations seek our advice and support to navigate change effectively.
Furthermore, drops in staff engagement and eNPS, increases in staff turnover, lower levels of discretionary effort and high levels of absenteeism are just some of the internal indicators that may signal you have cultural challenges that need addressing.
And an investment in culture can also come from a place of strength! For many of our clients, they simply understand the value of continually investing in culture to drive business performance and are looking to stay one step ahead, build organisational resilience and drive competitive advantage.
Whatever your need, we’re always happy to explore how we can help.
What industries does Kin&Co specialise in?
Kin&Co work with organisations across a diverse range of industries; ranging from the health sector, higher education, energy, hospitality, financial services, charity, manufacturing, life sciences and much more! We love inspiring our clients with insights and approaches to behaviour change from one sector to another, and we know that this keeps our own thinking fresh and diverse.
What makes Kin&Co different from other consultancy firms?
Our values describe the unique way we behave as a team and how we show up differently for our clients. Here are some of the specific things that our clients say set us apart from other partners:
- We are independent & authentic
- We have the hard conversations that drive genuine change
- We pivot as we go, embedding flexibility into our programmes
- We focus on the experience, making each interaction meaningful,
- We implement inclusive co-creation, so that everyone can be involved
- We equip and upskill our clients for long-lasting impact
How does Kin&Co ensure confidentiality in its projects?
We take client confidentiality very seriously and work with our clients to ensure that we are processing the data in line with their requirements, and have a comprehensive suite of policies covering data protection and IT security. We are ISO27001 and Cyber Essentials certified.
How does Kin&Co consider sustainability in its ways of working?
One of our key pillars is our focus on sustainability and ensuring that all organisations work for the world, which includes environmental and ethical considerations. This is cemented by our BCorp status and we are committed to sustainability and the environment; you can find out more about our BCorp Impact here. As part of our commitment, we only pay for vegetarian food, purchase ethical and sustainable gifts and are a paper-free office.
How does Kin&Co address diversity, equity, and inclusion within its workforce?
Our people strategy is centred around attracting the best and most diverse talent we can into the organisation and then creating an environment which nurtures their growth and provides them with the autonomy to get creative, deliver for our clients and our purpose of making every organisation work for the world.
We are keenly focused on the power of enabling the rich contribution intersectional diversity brings to our organisation and as such we are proud to say that across LGBTQIA+, Ethnic Identity & Disability we are proportionally exceeding the representation of each community within the UK as a whole, set against ONS census data.
- 33% of our staff identify as members of the LGBTQ+ community.
- Our People’s racial demographic representation is higher than the national averages per population with 28.5% BIPOC employed (18% Nationally).
- 13% of our staff identify as having a long-term disability.