We helped a 100+ year old leading UK heritage charity unite their 700 very diverse staff members behind a new set of values to lead the organisation to a much stronger, more effective future.
With shift workers, gardeners and policy staff (to name a few!) all employed by JRF/JRHT, a straight forward email survey wasn’t going to cut it! We worked to reach all corners of the organisation, through some more conventional methods (paper surveys, online surveys) and some less conventional ones (including polling stations and poster voting) to ensure that everyone in the organisation was able to have their say on what they thought JRF/JRHT’s values should be.
As a result of our inclusive engagement process, 91% of their people told us they fully understood the values.
We also created a set of behaviours to help guide the entire organisation to live the Values in their daily work. Together, the values and behaviours are now articulated at the heart of the business strategy and even the internal review process.