Crisis

Jon Sparkes spent his first months at Crisis uncovering the organisation’s true values. Once these were in place, the next challenge was how to embed them to drive performance. That’s where we came in.

With very clear, measurable objectives agreed, we used our LIVE framework to create a strategy for turning the values into clear behaviours, then facilitating the culture change to drive these behaviours. This work ranged from leadership training with senior managers, taking them on a journey to internalise and apply the values to their own situations, to coaching the internal teams to use communications and policy to embed the values in the organisation permanently, to a company wide values awards ceremony, which, we were told, elicited tears (of happiness, we stress) from many employees!

Eight months after the work began, we saw big results, including a 20% increase in staff actively using the values when thinking about their behaviour at work. Alongside this, a strong 80% of staff think the organisation’s values are in line with their own personal values. Both factors together help the organisation be more efficient and effective in achieving its commitment of ending homelessness.

What they said about us

“From helping us to plan our strategy to supporting us in executing our communications, Kin&Co has been an invaluable source of practical help, information, inspiration, and just getting the job done. 84% of our employees say they know all about the values, and most agree they guide how they work at Crisis – we are proud of this position and the work with Kin&Co gives us a great foundation for further development and improvement.”
Jon Sparkes
CEO,
Crisis

MAKING A CULTURE OF BELONGING A REALITY

We know that many organisations have started planning their diversity, inclusion and belonging strategy. Alongside designing Inclusion and Belonging strategies, some of our services in this area include:

  • Inclusive ‘listening’ activities to surface the barriers to belonging
    Co-creating behaviour-change-led action plans to build a culture of belonging
  • Making networks work – setting up effective networks that have a long-term impact
  • Power to you – behaviour change training for networks, allies and ambassadors on using your voice to create change

 

If you need fresh thinking and an outside-in perspective, please do get in touch on info@kinandco.com.

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